Last updated: June 2026
Who We Are
Parkside Steel (Stockholders) Ltd (“we”, “us”, “our”) is a steel bar stockholder registered in England and Wales, Company No. 01325509. Registered office: 42 Langton Avenue, London, N20 9DA. Operating address: Byron House, 4 Willow Drive, Sherwood Park, Annesley, Nottinghamshire NG15 0DP.
We are committed to protecting your personal data and handling it responsibly. This policy explains what personal information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Data We Collect
Data you provide directly
- Quote and enquiry forms: name, company name, email address, telephone number, delivery address, and details of the steel products you require.
- Email and telephone contact: any personal information contained in correspondence with our sales team.
- Newsletter sign-up: email address (if you choose to subscribe to updates).
- Customer account information: billing address, delivery address, payment history (held in our accounting system).
Data collected automatically
- Website analytics: pages visited, time on site, referral source, device type, approximate geographic location (via IP address). Collected via cookies — see our Cookie Policy.
- Server logs: IP addresses and access timestamps are stored automatically by our web hosting provider for security purposes.
How We Use Your Data
- Processing and fulfilling orders (legal basis: performance of contract).
- Responding to enquiries and providing quotes (legal basis: legitimate interests / pre-contractual steps).
- Invoicing and maintaining financial records (legal basis: legal obligation — retained for 6 years per HMRC requirements).
- Sending email updates to newsletter subscribers (legal basis: consent — you may unsubscribe at any time).
- Improving our website based on analytics data (legal basis: legitimate interests).
- Security and fraud prevention (legal basis: legitimate interests).
Who We Share Data With
We do not sell personal data to third parties. We may share data with:
- Delivery partners — name, company and delivery address passed to our carrier partners for fulfilment of your order.
- Accounting and CRM software providers — our software suppliers who process data on our behalf under data processing agreements.
- Regulatory authorities — where required by law (e.g. HMRC).
How Long We Keep Your Data
- Customer records and invoices: 6 years from the end of the relevant tax year (legal obligation).
- Enquiry and quote data (not converted to order): 2 years.
- Newsletter subscriptions: until you unsubscribe or withdraw consent.
- Website analytics data: 24 months (aggregated, anonymised after this period).
Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate personal data.
- Erasure (“right to be forgotten”) in certain circumstances.
- Restrict processing in certain circumstances.
- Data portability for data processed by automated means on the basis of consent or contract.
- Object to processing based on legitimate interests.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at sales@parksidesteel.uk.com or in writing to the address above. We will respond within 30 days.
Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk or telephone 0303 123 1113.
Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top of this page will reflect any changes. Continued use of our website following any update constitutes acceptance of the revised policy.
